{"id":5627,"date":"2025-12-25T18:37:41","date_gmt":"2025-12-25T18:37:41","guid":{"rendered":"https:\/\/mindbodyphysio.ca\/edmonton\/?page_id=5627"},"modified":"2026-07-23T19:47:16","modified_gmt":"2026-07-23T19:47:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mindbodyphysio.ca\/edmonton\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> 25-12-2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>MindBody Physiotherapy<\/strong> (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;), we value your privacy and are committed to protecting the personal information you provide when using our website, <strong><a href=\"https:\/\/mindbodyphysio.ca\/edmonton\/\">https:\/\/mindbodyphysio.ca\/edmonton\/<\/a><\/strong>. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the <strong>Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong> and, where applicable, Alberta&#8217;s <strong>Personal Information Protection Act (PIPA).<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect the following types of information when you interact with our website:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Personal Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Information submitted through contact or appointment request forms<\/li>\n\n\n\n<li>Any information you voluntarily provide in your message<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Website Usage Information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may automatically collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Device information<\/li>\n\n\n\n<li>Pages visited<\/li>\n\n\n\n<li>Date and time of your visit<\/li>\n\n\n\n<li>Referring website<\/li>\n\n\n\n<li>Cookies and analytics data<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. How We Use Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to inquiries and appointment requests<\/li>\n\n\n\n<li>Schedule and manage appointments<\/li>\n\n\n\n<li>Provide information about our physiotherapy and wellness services<\/li>\n\n\n\n<li>Improve our website and user experience<\/li>\n\n\n\n<li>Send important clinic updates when appropriate<\/li>\n\n\n\n<li>Comply with legal and regulatory obligations<\/li>\n\n\n\n<li>Protect our website from fraud or misuse<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will only use your personal information for the purposes for which it was collected unless otherwise permitted or required by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Cookies and Analytics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may use cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve website performance<\/li>\n\n\n\n<li>Remember user preferences<\/li>\n\n\n\n<li>Analyze website traffic<\/li>\n\n\n\n<li>Enhance user experience<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can disable cookies through your browser settings; however, some website features may not function properly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Appointment Requests<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you submit an appointment request or contact form, we collect the information necessary to respond to your inquiry and arrange your appointment. Submission of a form does not automatically confirm an appointment. A member of our team will contact you to finalize scheduling.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Sharing Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do <strong>not<\/strong> sell, rent, or trade your personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share your information with trusted third-party service providers who assist us with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website hosting<\/li>\n\n\n\n<li>Appointment management<\/li>\n\n\n\n<li>Email communication<\/li>\n\n\n\n<li>Technical support<\/li>\n\n\n\n<li>Analytics services<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These providers are required to maintain the confidentiality and security of your information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may also disclose information when required by law or to protect our legal rights.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Data Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Third-Party Websites<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may contain links to third-party websites for your convenience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Children&#8217;s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If we become aware that personal information has been collected improperly, we will take reasonable steps to remove it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Your Privacy Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Subject to applicable Canadian privacy laws, you may have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Request access to your personal information<\/li>\n\n\n\n<li>Request correction of inaccurate information<\/li>\n\n\n\n<li>Withdraw consent where applicable<\/li>\n\n\n\n<li>Request deletion of personal information, where legally permitted<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, please contact us using the information below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal information only for as long as necessary to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide our services<\/li>\n\n\n\n<li>Respond to inquiries<\/li>\n\n\n\n<li>Meet legal, accounting, or regulatory requirements<\/li>\n\n\n\n<li>Resolve disputes and enforce our policies<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After that period, information will be securely deleted or anonymized where appropriate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Changes to This Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any updates will be posted on this page with a revised Effective Date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on our website:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>MindBody Physiotherapy<\/strong><br>Website: <a href=\"https:\/\/mindbodyphysio.ca\/edmonton\/\">https:\/\/mindbodyphysio.ca\/edmonton\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Effective Date: 25-12-2025 At MindBody Physiotherapy (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;), we value your privacy and are committed to protecting the personal information you provide when using our website, https:\/\/mindbodyphysio.ca\/edmonton\/. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5627","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mindbodyphysio.ca\/edmonton\/wp-json\/wp\/v2\/pages\/5627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mindbodyphysio.ca\/edmonton\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mindbodyphysio.ca\/edmonton\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mindbodyphysio.ca\/edmonton\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mindbodyphysio.ca\/edmonton\/wp-json\/wp\/v2\/comments?post=5627"}],"version-history":[{"count":2,"href":"https:\/\/mindbodyphysio.ca\/edmonton\/wp-json\/wp\/v2\/pages\/5627\/revisions"}],"predecessor-version":[{"id":6089,"href":"https:\/\/mindbodyphysio.ca\/edmonton\/wp-json\/wp\/v2\/pages\/5627\/revisions\/6089"}],"wp:attachment":[{"href":"https:\/\/mindbodyphysio.ca\/edmonton\/wp-json\/wp\/v2\/media?parent=5627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}