Privacy Policy

Effective Date: 15-05-2026

MindBody Physiotherapy & Wellness Clinic (“MindBody Physiotherapy,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide while using our website and services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or contact our clinic.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide

You may voluntarily provide information when you:

• Submit a contact form
• Request an appointment
• Send an email
• Call our clinic
• Subscribe to updates (if available)

This information may include:

• Full name
• Email address
• Phone number
• Postal address (if provided)
• Appointment preferences
• Information included in your message

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referral website
• General website usage information

This information helps us maintain website performance and improve user experience.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries
• Schedule or manage appointments
• Communicate with you regarding our services
• Improve our website
• Maintain website security
• Meet legal and regulatory obligations
• Respond to requests submitted through our website

We use personal information only for purposes that are reasonably necessary to operate our clinic and website.

3. Cookies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Maintain website security

You can modify your browser settings to refuse or remove cookies. Some website features may not function properly if cookies are disabled.

4. Analytics

We may use website analytics services to understand how visitors interact with our website.

These services may collect information such as:

• Pages viewed
• Time spent on pages
• Device type
• General geographic region
• Website traffic patterns

Analytics information is used to improve website performance and content.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information only when necessary with:

• Technology or website service providers
• Appointment management or communication platforms
• Professional advisers
• Government authorities when required by law
• Other parties with your consent

Service providers are expected to protect personal information and use it only for authorized purposes.

6. Protection of Personal Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Although we take appropriate precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Healthcare Information

If you become a patient of MindBody Physiotherapy & Wellness Clinic, your clinical records are managed separately from this website and are handled in accordance with applicable Canadian privacy laws and professional standards governing healthcare records.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Meet legal obligations
• Resolve disputes
• Maintain appropriate business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent where applicable
• Request information about how your personal information is used

Requests may require identity verification before they are processed.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website is not intended for children under the age of 13 without the involvement of a parent or legal guardian.

We do not knowingly collect personal information from children through our website without appropriate consent where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices.

The updated version will be posted on this page with a revised Effective Date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

MindBody Physiotherapy & Wellness Clinic

Address:
107 Hawthorn Way, Unit 6
Leduc, Alberta T9E 0B1
Canada

Phone:
+1 (587) 468-1818

Email:
info@mindbodyphysio.ca